Privacy PolicyPolicy
Effective Date: 02/02/2017
Last Updated: 30/09/2026
Paul Clark Sales Consulting Limited, trading as HSE Global Series, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you interact with our websites, register for or attend our events, use Pulse AI, or otherwise engage with our services and content.
1. Who We Are
This website and our related services are operated by Paul Clark Sales Consulting Limited, headquartered at:
Riverside, Bradford Road, Melksham, Wiltshire, SN12 8LQ, United Kingdom
info@hseglobalseries.com
+44 (0) 1225 931053
Paul Clark Sales Consulting Limited acts as the data controller for the personal information described in this Privacy Policy, except where otherwise stated.
We process personal information in accordance with applicable data protection and privacy laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and where applicable, other relevant data protection laws.
2. What Personal Data We Collect
We may collect the following types of personal information:
Information you provide directly, including:
- Name and contact details
- Job title, company and professional information
- Location
- Information provided through event registration, enquiry or contact forms
- Marketing preferences and consent
- Dietary, accessibility or other event-related requirements you choose to provide
Transaction information, including:
- Billing information
- Payment and transaction information processed through our payment providers
Device and usage information, including:
- IP address
- Browser and device type
- Approximate location or location information where permitted
- Website and page interactions
- Cookies, pixels and similar technologies
Communications, including:
- Emails
- Support queries
- Feedback
- Messages sent through our contact channels
Event and engagement information, including:
- Event attendance and participation
- Interactions with our event platforms, content and services
Pulse AI information, including:
- Information you provide through Pulse AI
- Relevant information provided as part of your event registration
- Professional profile information
- Interests, priorities, challenges and preferences you choose to provide through Pulse AI
3. How We Collect Personal Data
We may collect your personal information:
- When you provide it directly to us through forms, registrations, email or other communications
- When you register for or participate in one of our events
- When you use Pulse AI or other event platforms and services
- Automatically through cookies and similar technologies
- From third-party platforms, service providers, event partners or other sources where permitted by law
4. How We Use Your Data
We may use your personal information to:
- Manage event registrations and deliver our events and services
- Communicate with you regarding events, services, updates or support
- Provide and personalise your experience through Pulse AI
- Identify potentially relevant connections between event participants
- Recommend relevant event content and sessions
- Understand themes, priorities, interests and challenges across our events
- Send marketing communications where you have consented or where otherwise permitted by law
- Improve our website, events, platforms and services
- Understand website and service usage
- Maintain the security and functionality of our services
- Comply with tax, accounting, legal and regulatory obligations
- Deliver relevant content or advertising where permitted
5. Legal Basis for Processing
Depending on the circumstances, we may rely on one or more of the following lawful bases when processing your personal information:
- Performance of a contract, where processing is necessary to provide an event, service or other arrangement you have requested
- Your consent, where you have given us permission for a specific use of your personal information
- Our legitimate interests, where processing is reasonably necessary for our business or the operation and improvement of our events and services, provided those interests are not overridden by your rights and interests
- Compliance with legal obligations, where we are required to process information by law
Where we rely on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.
6. Pulse AI
Pulse AI is operated by Paul Clark Sales Consulting Limited, and is used as part of selected Global Series events to personalise and enhance the event experience.
Pulse AI may use information you provide through the platform together with relevant event registration information to:
- Personalise your event experience
- Identify potentially relevant connections with other event participants
- Recommend relevant content and sessions
- Help us understand key themes, priorities, interests and challenges across the event
Pulse AI uses artificial intelligence to identify relevant connections, themes, content and recommendations based on information provided by event participants.
These recommendations are designed to support and enhance your event experience. Pulse AI does not make solely automated decisions that produce legal or similarly significant effects on you.
As part of the matching experience, relevant profile information may be made available within Pulse AI to event participants with whom a connection has been identified.
Information made available through Pulse AI is provided to support the event experience and must not be used for unsolicited marketing or unrelated direct outreach.
We do not sell your personal information.
Information collected specifically through Pulse AI is retained only for as long as reasonably necessary to provide and support the event experience, after which it is deleted or anonymised in accordance with our data retention practices.
Marketing preferences and information required for future communications are managed separately from your participation in Pulse AI.
Where your consent is relied upon for Pulse AI processing, you may withdraw your consent at any time by contacting info@hseglobalseries.com.
7. Marketing Communications
We may contact you with relevant news, event invitations, updates and opportunities where you have consented or where we are otherwise permitted to do so by law.
Where marketing consent is requested alongside Pulse AI, this is optional and separate from your consent to the use of Pulse AI.
You can opt out of marketing communications at any time by selecting the unsubscribe option in our emails or contacting us at info@hseglobalseries.com.
We may retain limited information about your marketing preferences where necessary to ensure that we respect your request not to receive further marketing communications.
8. Sharing Your Personal Data
We may share your personal information:
- With event participants where necessary to provide Pulse AI matching or other event features and where permitted
- With event sponsors or partners where you have consented or where otherwise permitted by law
- With service providers that help us operate our websites, events, communications, payment services, technology and other business functions
- With professional advisers where necessary
- In connection with a business sale, merger, restructuring or similar transaction
- Where disclosure is required or permitted by law
Where third parties process personal information on our behalf, we require appropriate data protection and security arrangements.
9. International Data Transfers
Some of our service providers or event-related activities may involve the transfer of personal information outside the United Kingdom or European Economic Area.
Where applicable, we use appropriate safeguards for international transfers in accordance with relevant data protection requirements. These may include adequacy regulations, approved contractual safeguards such as the UK International Data Transfer Agreement or UK Addendum to the EU Standard Contractual Clauses, or other lawful transfer mechanisms where appropriate.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing our events and services
- Maintaining appropriate business and transaction records
- Meeting legal, tax, accounting or regulatory obligations
- Managing communication and marketing preferences
- Establishing, exercising or defending legal claims where necessary
Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements.
Information collected specifically through Pulse AI is retained only for as long as reasonably necessary to provide and support the relevant event experience, after which it is deleted or anonymised in accordance with our data retention practices.
We may retain limited information about individuals who have unsubscribed from marketing to ensure that their preferences continue to be respected.
11. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Provide essential website functionality
- Understand how our website is used
- Measure website and marketing performance
- Remember preferences
- Deliver relevant content or advertising where permitted
Where required, non-essential cookies and similar technologies are used only after obtaining your consent.
You can manage your preferences through our cookie banner and, where applicable, through your browser settings.
Please see our Cookie Policy for further information.
12. Your Rights
Depending on applicable law and the circumstances of the processing, you may have rights in relation to your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Request restriction of processing in certain circumstances
- Object to certain processing
- Request the transfer of certain information to you or another organisation
- Withdraw consent where processing is based on consent
- Raise concerns about certain automated decision-making or profiling
- Lodge a complaint with the relevant data protection authority
If you wish to exercise any of these rights, please contact us at info@hseglobalseries.com.
We may need to verify your identity before responding to a request. Certain rights are subject to legal conditions, limitations and exemptions.
If you are in the United Kingdom, you also have the right to raise a concern with the Information Commissioner’s Office (ICO).
13. Children’s Privacy
Our websites, events and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children through these services.
14. Security
We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
While we take reasonable steps to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal information.
Where appropriate, material changes will be communicated to you. The date at the top of this page indicates when the Privacy Policy was last updated.
16. Contact Us
If you have any questions about this Privacy Policy, how we use your personal information, or wish to exercise your data protection rights, please contact:
Paul Clark Sales Consulting Limited
Riverside, Bradford Road
Melksham
Wiltshire
SN12 8LQ
United Kingdom
Email: info@hseglobalseries.com
Telephone: +44 (0) 1225 931053